{"id":4098,"date":"2026-10-12T08:00:00","date_gmt":"2026-10-12T01:00:00","guid":{"rendered":"https:\/\/dykhoa.com\/blog\/?post_type=thuat_ngu&p=4093"},"modified":"2026-10-12T08:00:00","modified_gmt":"2026-10-12T01:00:00","slug":"loi-xin-loi-cua-to-chuc-corporate-apology","status":"publish","type":"thuat_ngu","link":"https:\/\/dykhoa.com\/blog\/thuat-ngu\/loi-xin-loi-cua-to-chuc-corporate-apology\/","title":{"rendered":"L\u1eddi xin l\u1ed7i c\u1ee7a t\u1ed5 ch\u1ee9c (corporate apology) l\u00e0 g\u00ec?"},"content":{"rendered":"

L\u1eddi xin l\u1ed7i c\u1ee7a t\u1ed5 ch\u1ee9c l\u00e0 g\u00ec?<\/h2>\n

L\u1eddi xin l\u1ed7i c\u1ee7a t\u1ed5 ch\u1ee9c (corporate apology) l\u00e0 m\u1ed9t trong nh\u1eefng quy\u1ebft \u0111\u1ecbnh truy\u1ec1n th\u00f4ng kh\u00f3 kh\u0103n v\u00e0 quan tr\u1ecdng nh\u1ea5t khi kh\u1ee7ng ho\u1ea3ng x\u1ea3y ra (Coombs & Holladay, 2008; Benoit, 2015). M\u1ed9t l\u1eddi xin l\u1ed7i v\u1ee5ng v\u1ec1, bao bi\u1ec7n ho\u1eb7c n\u1eeda v\u1eddi (non-apology) s\u1ebd ch\u1ec9 khi\u1ebfn l\u00e0n s\u00f3ng ph\u1eabn n\u1ed9 b\u00f9ng ph\u00e1t d\u1eef d\u1ed9i h\u01a1n.<\/p>\n

Nguy\u00ean t\u1eafc xin l\u1ed7i hi\u1ec7u qu\u1ea3<\/h2>\n

C\u1ea7n h\u1ed9i \u0111\u1ee7 4 y\u1ebfu t\u1ed1: Th\u1eeba nh\u1eadn sai s\u00f3t kh\u00f4ng \u0111i\u1ec1u ki\u1ec7n – B\u00e0y t\u1ecf s\u1ef1 h\u1ed1i h\u1eadn ch\u00e2n th\u00e0nh – H\u00e0nh \u0111\u1ed9ng s\u1eeda sai thi\u1ebft th\u1ef1c – \u0110\u1ea3m b\u1ea3o kh\u00f4ng t\u00e1i ph\u1ea1m.<\/p>\n","protected":false},"excerpt":{"rendered":"

L\u1eddi xin l\u1ed7i c\u1ee7a t\u1ed5 ch\u1ee9c l\u00e0 ph\u00e1t ng\u00f4n ch\u00ednh th\u1ee9c th\u1eeba nh\u1eadn sai l\u1ea7m, b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i ti\u1ebfc ch\u00e2n th\u00e0nh v\u00e0 cam k\u1ebft b\u1ed3i th\u01b0\u1eddng nh\u1eb1m xoa d\u1ecbu s\u1ef1 ph\u1eabn n\u1ed9 c\u1ee7a d\u01b0 lu\u1eadn.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","nhom_thuat_ngu":[478],"class_list":["post-4098","thuat_ngu","type-thuat_ngu","status-publish","hentry","nhom_thuat_ngu-pr-bao-chi"],"yoast_head":"\nL\u1eddi xin l\u1ed7i c\u1ee7a t\u1ed5 ch\u1ee9c (corporate apology) l\u00e0 g\u00ec? - Dy Khoa Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dykhoa.com\/blog\/thuat-ngu\/loi-xin-loi-cua-to-chuc-corporate-apology\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u1eddi xin l\u1ed7i c\u1ee7a t\u1ed5 ch\u1ee9c (corporate apology) l\u00e0 g\u00ec? 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