{"id":518,"date":"2026-08-09T14:39:21","date_gmt":"2026-08-09T07:39:21","guid":{"rendered":"https:\/\/dykhoa.com\/blog\/?p=518"},"modified":"2026-10-13T00:49:17","modified_gmt":"2026-10-12T17:49:17","slug":"infodemic-covid19-va-who","status":"publish","type":"post","link":"https:\/\/dykhoa.com\/blog\/infodemic-covid19-va-who\/","title":{"rendered":"Infodemic Covid-19 n\u0103m 2020: b\u00e0i h\u1ecdc t\u1eeb Khung qu\u1ea3n l\u00fd Infodemic c\u1ee7a WHO"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">B\u1ed1i c\u1ea3nh s\u1ef1 vi\u1ec7c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gi\u1eefa th\u00e1ng 2 n\u0103m 2020, khi d\u1ecbch Covid-19 m\u1edbi b\u1eaft \u0111\u1ea7u lan ra ngo\u00e0i Trung Qu\u1ed1c, T\u1ed5ng Gi\u00e1m \u0111\u1ed1c WHO Tedros Adhanom Ghebreyesus ph\u00e1t bi\u1ec3u t\u1ea1i H\u1ed9i ngh\u1ecb An ninh Munich. \u00d4ng n\u00f3i: &#8220;Ch\u00fang ta kh\u00f4ng ch\u1ec9 ch\u1ed1ng d\u1ecbch b\u1ec7nh, ch\u00fang ta c\u00f2n ch\u1ed1ng m\u1ed9t tr\u1eadn d\u1ecbch th\u00f4ng tin&#8221;. \u0110\u00e2y l\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean kh\u00e1i ni\u1ec7m &#8220;<a href=\"https:\/\/dykhoa.com\/blog\/viet-noi-dung-suc-khoe-dung-cach\/\" data-type=\"post\" data-id=\"477\">infodemic<\/a>&#8221; \u0111\u01b0\u1ee3c m\u1ed9t l\u00e3nh \u0111\u1ea1o y t\u1ebf to\u00e0n c\u1ea7u c\u00f4ng khai nh\u1ea5n m\u1ea1nh \u1edf quy m\u00f4 l\u1edbn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ngay sau tuy\u00ean b\u1ed1 n\u00e0y, WHO kh\u1edfi \u0111\u1ed9ng n\u1ec1n t\u1ea3ng th\u00f4ng tin WHO Information Network for Epidemics (EPI-WIN). N\u1ec1n t\u1ea3ng v\u1eadn h\u00e0nh nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng r\u1ee7i ro, nh\u1eafm \u0111\u1ebfn c\u00e1c nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee5 th\u1ec3 b\u1eb1ng th\u00f4ng tin \u0111\u00e3 \u0111\u01b0\u1ee3c ki\u1ec3m ch\u1ee9ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Khung l\u00fd thuy\u1ebft \u00e1p d\u1ee5ng<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Case study n\u00e0y \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch qua Khung qu\u1ea3n l\u00fd Infodemic (Infodemic Management Framework) do WHO x\u00e2y d\u1ef1ng. Khung n\u00e0y x\u00e1c \u0111\u1ecbnh infodemic l\u00e0 t\u00ecnh tr\u1ea1ng d\u01b0 th\u1eeba th\u00f4ng tin, bao g\u1ed3m c\u1ea3 th\u00f4ng tin \u0111\u00fang v\u00e0 sai, khi\u1ebfn c\u00f4ng ch\u00fang kh\u00f3 t\u00ecm ra ngu\u1ed3n \u0111\u00e1ng tin c\u1eady khi c\u1ea7n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u1ec1 s\u1ee9c kh\u1ecfe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Khung qu\u1ea3n l\u00fd infodemic \u0111\u1ec1 xu\u1ea5t b\u1ed1n nh\u00f3m h\u00e0nh \u0111\u1ed9ng ch\u00ednh: gi\u00e1m s\u00e1t lan truy\u1ec1n th\u00f4ng tin (listening), x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c hi\u1ec3u bi\u1ebft s\u1ee9c kh\u1ecfe cho c\u00f4ng ch\u00fang (health literacy), khu\u1ebfch \u0111\u1ea1i th\u00f4ng tin x\u00e1c th\u1ef1c (amplifying accurate content) v\u00e0 gi\u1ea3m thi\u1ec3u t\u00e1c h\u1ea1i c\u1ee7a th\u00f4ng tin sai l\u1ec7ch (mitigating harm). Khung n\u00e0y kh\u00e1c bi\u1ec7t v\u1edbi c\u00e1c m\u00f4 h\u00ecnh ch\u1ed1ng tin gi\u1ea3 truy\u1ec1n th\u1ed1ng \u1edf ch\u1ed7 n\u00f3 kh\u00f4ng ch\u1ec9 t\u1eadp trung g\u1ee1 b\u1ecf n\u1ed9i dung sai, m\u00e0 c\u00f2n ch\u1ee7 \u0111\u1ed9ng x\u00e2y d\u1ef1ng h\u1ec7 sinh th\u00e1i th\u00f4ng tin l\u00e0nh m\u1ea1nh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ph\u00e2n t\u00edch s\u1ef1 ki\u1ec7n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">B\u00e0i vi\u1ebft c\u1ee7a Zarocostas (2020) tr\u00ean t\u1ea1p ch\u00ed The Lancet l\u00e0 m\u1ed9t trong nh\u1eefng ghi ch\u00e9p s\u1edbm nh\u1ea5t m\u00f4 t\u1ea3 c\u00e1ch WHO ph\u1ea3n \u1ee9ng v\u1edbi infodemic. Theo b\u00e0i vi\u1ebft, nh\u00f3m truy\u1ec1n th\u00f4ng r\u1ee7i ro c\u1ee7a WHO ph\u1ed1i h\u1ee3p tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 l\u1edbn nh\u01b0 Facebook, Twitter, TikTok, Pinterest v\u00e0 Tencent. Khi ph\u00e1t hi\u1ec7n xu h\u01b0\u1edbng tin \u0111\u1ed3n m\u1edbi, \u0111\u1ed9i ng\u0169 n\u00e0y chuy\u1ec3n th\u00f4ng tin cho b\u1ed9 ph\u1eadn truy\u1ec1n th\u00f4ng r\u1ee7i ro \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e2u tr\u1ea3 l\u1eddi d\u1ef1a tr\u00ean b\u1eb1ng ch\u1ee9ng, sau \u0111\u00f3 ph\u1ed1i h\u1ee3p v\u1edbi n\u1ec1n t\u1ea3ng \u0111\u1ec3 ph\u00e2n ph\u1ed1i l\u1ea1i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y kh\u00e1c v\u1edbi m\u00f4 h\u00ecnh ki\u1ec3m duy\u1ec7t m\u1ed9t chi\u1ec1u. WHO kh\u00f4ng ch\u1ec9 y\u00eau c\u1ea7u g\u1ee1 n\u1ed9i dung sai. T\u1ed5 ch\u1ee9c n\u00e0y ch\u1ee7 \u0111\u1ed9ng cung c\u1ea5p n\u1ed9i dung thay th\u1ebf, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho t\u1eebng nh\u00f3m c\u00f4ng ch\u00fang, t\u1eeb nh\u00e2n vi\u00ean y t\u1ebf \u0111\u1ebfn ng\u01b0\u1eddi d\u00e2n th\u01b0\u1eddng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nhi\u1ec1u nghi\u00ean c\u1ee9u sau n\u00e0y, trong \u0111\u00f3 c\u00f3 c\u00e1c ph\u00e2n t\u00edch c\u00f4ng b\u1ed1 tr\u00ean Health Security v\u00e0 c\u00e1c t\u1ea1p ch\u00ed truy c\u1eadp m\u1edf kh\u00e1c, ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng khung qu\u1ea3n l\u00fd infodemic c\u1ee7a WHO l\u00e0m n\u1ec1n t\u1ea3ng l\u00fd thuy\u1ebft \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 truy\u1ec1n th\u00f4ng trong c\u00e1c \u0111\u1ee3t d\u1ecbch ti\u1ebfp theo, bao g\u1ed3m c\u1ea3 mpox v\u00e0 c\u00e1c \u0111\u1ee3t b\u00f9ng ph\u00e1t d\u1ecbch khu v\u1ef1c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">B\u00e0i h\u1ecdc cho truy\u1ec1n th\u00f4ng khoa h\u1ecdc<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Case study infodemic Covid-19 mang l\u1ea1i ba b\u00e0i h\u1ecdc cho ng\u01b0\u1eddi l\u00e0m truy\u1ec1n th\u00f4ng y t\u1ebf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u1ee9 nh\u1ea5t, gi\u00e1m s\u00e1t th\u00f4ng tin c\u1ea7n di\u1ec5n ra li\u00ean t\u1ee5c v\u00e0 c\u00f3 h\u1ec7 th\u1ed1ng, kh\u00f4ng ch\u1ec9 ph\u1ea3n \u1ee9ng khi kh\u1ee7ng ho\u1ea3ng \u0111\u00e3 x\u1ea3y ra. Vi\u1ec7c &#8220;l\u1eafng nghe&#8221; xu h\u01b0\u1edbng tin \u0111\u1ed3n s\u1edbm gi\u00fap c\u01a1 quan y t\u1ebf chu\u1ea9n b\u1ecb th\u00f4ng \u0111i\u1ec7p ph\u1ea3n b\u00e1c k\u1ecbp th\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u1ee9 hai, h\u1ee3p t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t. C\u01a1 quan y t\u1ebf \u0111\u01a1n l\u1ebb kh\u00f3 ki\u1ec3m so\u00e1t t\u1ed1c \u0111\u1ed9 lan truy\u1ec1n th\u00f4ng tin n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 ph\u1ed1i h\u1ee3p t\u1eeb ch\u00ednh c\u00e1c n\u1ec1n t\u1ea3ng ph\u00e2n ph\u1ed1i n\u1ed9i dung.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u1ee9 ba, x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c hi\u1ec3u bi\u1ebft s\u1ee9c kh\u1ecfe cho c\u00f4ng ch\u00fang l\u00e0 chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n, kh\u00f4ng th\u1ec3 thay th\u1ebf b\u1eb1ng c\u00e1c bi\u1ec7n ph\u00e1p g\u1ee1 b\u1ecf n\u1ed9i dung ng\u1eafn h\u1ea1n. \u0110\u00e2y l\u00e0 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ed1t l\u00f5i c\u1ee7a khung qu\u1ea3n l\u00fd infodemic so v\u1edbi c\u00e1c m\u00f4 h\u00ecnh ki\u1ec3m duy\u1ec7t th\u00f4ng tin \u0111\u01a1n thu\u1ea7n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0110\u00f4i l\u1eddi gi\u1edbi thi\u1ec7u<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">B\u00e0i vi\u1ebft n\u00e0y \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p b\u1edfi Nguy\u1ec5n Ho\u00e0ng Anh Khoa (Dy Khoa), gi\u1ea3ng vi\u00ean Khoa Quan h\u1ec7 c\u00f4ng ch\u00fang v\u00e0 Truy\u1ec1n th\u00f4ng, Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc V\u0103n Lang, v\u00e0 l\u00e0 ng\u01b0\u1eddi t\u1ed1t nghi\u1ec7p Th\u1ea1c s\u0129 <a href=\"https:\/\/dykhoa.com\/blog\/truyen-thong-khoa-hoc-la-gi\/\" data-type=\"post\" data-id=\"32\">Truy\u1ec1n th\u00f4ng Khoa h\u1ecdc<\/a> v\u00e0 Thu h\u00fat C\u00f4ng ch\u00fang (Science Communication and Public Engagement) t\u1ea1i Universiti Malaya (UM), Malaysia. \u0110\u00e2y l\u00e0 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n c\u1ed1t l\u00f5i m\u00e0 anh \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n v\u00e0 ti\u1ebfp t\u1ee5c theo \u0111u\u1ed5i trong nghi\u00ean c\u1ee9u, gi\u1ea3ng d\u1ea1y v\u00e0 th\u1ef1c h\u00e0nh ngh\u1ec1 nghi\u1ec7p.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu b\u1ea1n th\u1ea5y b\u00e0i vi\u1ebft c\u00f3 sai s\u00f3t ho\u1eb7c mu\u1ed1n g\u00f3p \u00fd, vui l\u00f2ng g\u1eedi email v\u1ec1 hi@dykhoa.com.<\/p>\n\n\n\n<details class=\"wp-block-details dk-refs is-layout-flow wp-block-details-is-layout-flow\"><summary>T\u00e0i li\u1ec7u tham kh\u1ea3o (3 ngu\u1ed3n)<\/summary>\n<p class=\"wp-block-paragraph\">Zarocostas, J. (2020). How to fight an infodemic.&nbsp;<em>The Lancet, 395<\/em>(10225), 676. https:\/\/doi.org\/10.1016\/S0140-6736(20)30461-X<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">World Health Organization. (n.d.).&nbsp;<em>EPI-WIN: WHO information network for epidemics<\/em>. https:\/\/www.who.int\/teams\/epi-win<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ng\u00e0y \u0111\u0103ng<\/p>\n<\/details>\n\n\n<div class=\"wp-block-post-date\"><time datetime=\"2026-08-09T14:39:21+07:00\">09\/08\/2026<\/time><\/div>","protected":false},"excerpt":{"rendered":"<p>B\u1ed1i c\u1ea3nh s\u1ef1 vi\u1ec7c Gi\u1eefa th\u00e1ng 2 n\u0103m 2020, khi d\u1ecbch Covid-19 m\u1edbi b\u1eaft \u0111\u1ea7u lan &hellip; <a title=\"Infodemic Covid-19 n\u0103m 2020: b\u00e0i h\u1ecdc t\u1eeb Khung qu\u1ea3n l\u00fd Infodemic c\u1ee7a WHO\" class=\"hm-read-more\" href=\"https:\/\/dykhoa.com\/blog\/infodemic-covid19-va-who\/\"><span class=\"screen-reader-text\">Infodemic Covid-19 n\u0103m 2020: b\u00e0i h\u1ecdc t\u1eeb Khung qu\u1ea3n l\u00fd Infodemic c\u1ee7a WHO<\/span>\u0110\u1ecdc ti\u1ebfp<\/a><\/p>\n","protected":false},"author":1,"featured_media":519,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_dk_pin_until":"","footnotes":""},"categories":[10,3],"tags":[154,38],"dk_series":[],"class_list":["post-518","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-truyen-thong-khoa-hoc","tag-infodemic","tag-who"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Infodemic Covid-19 2020: khung qu\u1ea3n l\u00fd c\u1ee7a WHO<\/title>\n<meta name=\"description\" content=\"Case study v\u1ec1 hi\u1ec7n t\u01b0\u1ee3ng &quot;infodemic&quot; trong \u0111\u1ea1i d\u1ecbch Covid-19 n\u0103m 2020, ph\u00e2n t\u00edch qua Khung qu\u1ea3n l\u00fd Infodemic (Infodemic Management Framework) c\u1ee7a T\u1ed5 ch\u1ee9c Y t\u1ebf Th\u1ebf gi\u1edbi.\" \/>\n<meta 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